Personal Data Processing Privacy Policy
Megabajt sp. z o.o. prioritises customer privacy in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). Therefore, we do our best and spare no effort to make sure your data is processed in accordance with applicable law.
This document contains everything you need to know about how we collect, use, transfer, and protect your data when contacting you and when providing services on our website.
We may update and amend the Privacy Policy from time to time so that it reflects all and any changes in how we process personal data or changes in regulations. We will announce any changes on our website and publish the amended Privacy Policy in the application.
Personal data controller
Who is responsible for taking care of your data?
The Controller of the website customers’ personal data is Megabajt sp. z o.o., ul. Rydygiera 8, 01-793 Warszawa (hereinafter the Controller).
General personal data processing policy
Where are your data stored?
Your personal data are stored in the European Economic Area (EEA). Every transfer of personal data is made in full compliance with the law.
What is the legal basis for data processing?
We process your data under a contract or your consent to data processing. The processing of your data is restricted to the extent necessary for the proper provision of the service we render for you. Sometimes, to better respond to your needs, for example, we can ask you for additional data. Any consent is given freely, and you can withdraw them at will.
Amendments to the Privacy Policy
We might need to amend the Privacy Policy in the future. Its latest revision is always available on our website under Privacy Policy.
You will be notified about each amendment to the Privacy Policy.
Your rights under the GDPR
The right to access data
You have the right to be informed at any time about your data that we store. Simply contact us at info@megabajt.com.pl or +48 22 560 73 00 and we will send you an e-mail with the information.
The right to rectify data
The GDPR grants you the right to rectify or complete your data. If you have our online store account, you can edit your personal data and consents in your account settings at any time.
The right to erase data
You can erase your personal data that we process at any time. You can do it at will except when:
- you have an outstanding order that is yet to be sent or has been sent partially;
- you have an outstanding liability towards us, regardless of the payment method;
- if you made any purchase with us, we will retain your personal data pertinent to the transaction for bookkeeping and in case of any claims.
The right to object to data processing under a legitimate interest
The GDPR grants you the right to object to the processing of your data to the extent to which we process them based on the legitimate interest of the controllers. We will then stop processing your personal data unless we can find a legitimate ground for the process that will invalidate your interest or rights or if there are legal claims. Should this happen, we will notify you.
The right not to consent to direct marketing
You have the right not to agree to be sent direct marketing content, which includes the profiling we use to create such content. If you wish not to receive direct marketing content, just:
- follow the instructions in each such e-mail;
- edit your account settings on the website.
The right to restrict the processing of personal data
You may demand that we restrict the processing of your personal data under the following conditions:
- if you object to data processing under the legitimate interest of the controller. We will then restrict any processing of such data following verification of the legitimate interest;
- if you inform us that your personal data are incorrect. We will then restrict any processing of the data until their correctness is verified;
- if we no longer need your personal data but they are necessary to file or reject a claim.
How can you exercise your rights?
We care about your data security and right protection. This is why we have delegated a special person to answer your rights about these matters. To contact them, write at info@megabajt.com.pl or call +48 22 560 73 00.
Data protection officer
We have designated a Data Protection Officer to guarantee accurate, transparent, and lawful processing of your personal data. To contact them write at: iod@megabajt.com.pl
The right to lodge a complaint with a supervisory authority
If you believe our processing of your data to be inappropriate, contact us. You may also lodge a complaint with the Office for Personal Data Protection.
Shopping on our online platforms
Why do we use your personal data?
We use your personal data to manage your online purchases made on our platforms to process your orders and returns and notify you about the delivery status. We also use them in the case of any issues related to the matters discussed above. We use your personal data also to manage your payments and process complaints and warranty claims on the products you ordered. Personal data give us the information necessary to close the purchase process:
- we can identify you and verify whether you are old enough to make purchases online;
- we can verify your address against third parties;
What personal data do we process?
We will process the following personal data:
- contact data, such as first and last name, address, e-mail address, and telephone number;
- payment information and history;
- order information.
Who can access your personal data?
Your personal data that are shared with third parties are used only to
provide the services mentioned above. They are shared only with businesses:
- communications agencies that send out order confirmations;
- warehouses and delivery firms that deliver orders
• payment handlers
for payment processing;
- debt collection agencies.
For what purpose do we process your personal data?
We do this to provide services to you and deliver your orders.
How long will we store your data?
As long as you remain our active customer and until all claim time bars elapse.
Marketing information
For what purposes do we use your personal data?
We use your personal data to send you marketing information and offers via:
- e-mail;
- text messages;
- telephone;
- push notifications;
- traditional mail.
What personal data do we process?
We process the following data of people not logged in to our website:
- contact data, such as e-mail address
- what products and offers you added to or removed from your basket
- how you navigate the website and what elements you click.
If you have our online store account, we will process your personal data shared with us regarding this account, such as
- first and last name;
- address;
- telephone number;
- purchase history.
Who can access your personal data?
Data shared with third parties are used solely to provide the services mentioned above. We never transfer your personal data for marketing purposes, sell them, or exchange them with third parties.
What is the legal basis for the processing of your personal data?
Your personal data are processed under consent to receive marketing information you gave us. Except for content delivered in traditional mail, including catalogues, such information is sent under our controller’s legitimate interest.
The right to withdraw consent
You may withdraw your consent to personal data processing and marketing information at any time. As soon as you do it, we immediately stop sending you any marketing information offers sent earlier under a marketing information consent.
You may request that we stop sending you marketing information the following way:
- by following instructions in each such message sent by us;
- by editing your account settings in the Settings tab of our store.
How long do we store your data?
We will store your data for marketing purposes until you withdraw your consent. Regarding marketing information sent by e-mail, you will be considered an inactive customer if you do not open any message from us in three years. When this period expires, we will remove your personal data from our database.
Cookies Policy
Cookies are computer data, small text files stored on devices that you use to access our websites.
Controller’s cookies – means cookies sent by us related to the provision of electronic services by us via our websites.
Third-party cookies – means cookies sent by our partners via our website.
How do we use cookies?
We use two types of cookies:
- session cookies are stored on your device until the end of a browser session. The information they store is then permanently deleted from the device’s memory. The mechanism of session cookies prohibits the storage of any personal data and confidential information from your device.
- persistent cookies are stored on your device until they are deleted. They are not removed from the user’s device when the browser session is ended or the device is turned off. The mechanism of permanent cookies prohibits the storage of any personal data and confidential information from your device. We use permanent cookies to store information about your preferred home page and store your data if you click ‘Remember me’ before logging in. We will also use cookies to save your favourite products.
We use our cookies and cookies provided by third parties to collect statistics and user data in aggregate and individually. We also use analytical tools to optimise our website and present an offer that is of interest to the user.
We further use third-party cookies to monitor how users use other websites. This way, we can display marketing materials on other websites and various communication channels.
For what purposes do we use cookies?
We use cookies to:
1) configure the website:
- a) adapt the content of the website’s pages to user preferences and optimise website use.
- b) identify the website user device and its location and display the right home page relevant to their individual needs.
- c) store user settings and personalise the user interface, e.g. as regards the language selected or user’s region.
- d) store the history of the website’s pages visited to recommend content.
- e) adjust the font size, website appearance, etc.
2) Authenticate the user on the website and provide a website user session:
- a) maintain the website user session (after logging in) so that the user does not have to enter their login and password on each subpage of the website.
- b) correctly configure selected functionalities of the website, in particular in order to verify the authenticity of a browser session.
- c) optimise and increase the performance of services provided by the Controller.
3) Implement processes necessary for the full functionality of web pages:
- a) adapt the content of the website’s pages to user preferences and optimise website use. These files facilitate in particular recognising basic parameters of the user device and displaying a web page accordingly as per their individual needs.
- b) proper handling of a partnership programme, in particular, to facilitate the verification of sources of website backlinks.
4) Store user location:
- a) correctly configure selected functionalities of the website, in particular, to facilitate customising information provided to the user as regards their location.
5) Analyse, research, and audit traffic and create anonymous statistics that help understand how website users use website’s pages, which facilitates improving their structure and content.
6) Provide advertising services and customise advertisements of products and services displayed on the website.
7) Ensure website security and reliability.
We use also third-party cookies to:
- Collect general and anonymous statistical data with such analytical tools as Google Analytics or Gemius Traffic.
- Present advertisements customised to user preferences with online advertising.
- Use interactive functionalities to promote the website in social media:
- a) twitter.com,
- b) plus.google.com,
- c) Facebook.com.
Can you refuse to consent?
You may, on your own and at any time, change cookies settings and define the conditions of their storage and their access to your device. You can change the above-mentioned settings in your browser’s settings or by configuring the service. The settings may be changed in particular by blocking the automatic processing of cookies in web browser settings. Alternatively, you may be notified each time cookies are sent to your device. Details of how to handle cookies are available in your software (web browser) settings.
You may delete cookies at any time using functions of your web browser.
Restricting the use of cookies may affect some functionalities of the website’s pages. Data shared with third parties are used solely to provide the services mentioned above. We use analytical tools to collect statistical data to optimise our website and present information that may be of interest to you.
